Automotive & Aerospace Customer Portal — Built for UK Precision Manufacturers
A customer portal built for UK automotive and aerospace manufacturing. Give your customers 24/7 access to full genealogy traceability, quality documentation and JIT delivery schedules — surfaced directly from your ERP via its native API. No replacement, no data migration, no middleware. Sysgraft connects to Dynamics 365 BC, Sage 200, SAP Business One, SYSPRO, Epicor, IFS, Infor and 11 more platforms.
Your customers need traceability and quality data your ERP already has — but they cannot reach it
In automotive and aerospace supply, the demands on your quality and account management team are relentless. When customers cannot see their own data, every quality engineer becomes a human API.
- Full genealogy traceability: customers in safety-critical supply chains need batch, lot and serial-level traceability retrieved and evidenced quickly, sometimes years after the original build.
- Quality documentation on demand: material certificates, certificates of conformance, FAI reports and PPAP documentation are requested constantly, often against a tight customer audit deadline.
- JIT delivery precision: just-in-time supply relationships mean customers need exact delivery windows and status per line item, not a general despatch date.
- Engineering change visibility: customers want to see which revision or engineering change notice applies to a given delivery without emailing your engineering team.
The result is a customer-facing team that acts more like an information helpline than a revenue engine. Meanwhile, competitors who offer self-service portals capture a growing share of buyers who expect 24/7 access to their account.
Automotive & aerospace-specific features that reduce calls and support compliance
A Sysgraft customer portal surfaces the data your ERP already holds through a clean, branded interface your customers can access 24/7 on any device.
Full genealogy traceability
Customers trace a delivered part back through batch, lot and serial records — the same data your quality team uses internally, exposed securely at account level.
Quality documentation access
Certificates of conformance, material certificates, FAI reports and PPAP documentation are available for download directly from the portal.
JIT delivery schedule by line
Customers see exact delivery windows and status per order line, pulled live from your ERP’s production and despatch data.
Engineering change tracking
Customers see which drawing revision or engineering change notice applies to their delivered parts, without contacting engineering.
Stock and WIP visibility
Authorised customers see stock and work-in-progress status relevant to their orders, supporting supply chain planning conversations.
Order history and reordering
Customers browse complete order history with line-level detail and reorder against approved specifications where your ERP API supports write-back.
Invoice and statement download
Download invoices, credit notes and monthly statements as PDF, with full payment history and outstanding balance visibility.
Account management
View credit limit, current balance, payment terms and account statements without contacting your support team.
How the portal connects to your automotive or aerospace ERP
No middleware, no data migration, no forklift upgrade. The portal reads and writes data through your ERP’s native REST or OData API, sitting as a thin layer on top of the system you already run.
D365 BC, Sage 200, SAP B1, SYSPRO, Epicor …
REST / OData • Auth • Rate limiting
React • Next.js • TypeScript
All data is scoped per customer account at the API layer. No customer ever sees another customer’s data.
Automotive & aerospace ERPs we connect to
Sysgraft builds customer portals over the ERP systems UK automotive and aerospace suppliers already run. Here are the platforms we work with most often.
| ERP System | Integration Method | API Type |
|---|---|---|
| Dynamics 365 Business Central | REST API — standard v2.0 OData endpoints with OAuth 2.0 | REST / OData |
| Sage 200 | Sage 200 API via OData — native read/write for sales, stock and accounts | OData / REST |
| OrderWise | OrderWise Partner API — authenticated, role-scoped data access | REST API |
| SAP Business One | Service Layer API — SL/SDI endpoints with standard authorisation | REST / OData |
| SYSPRO | SYSPRO RESTful Web API — company-scoped, token-authenticated | REST API |
| Epicor Kinetic | Epicor Ice REST API — BAQ-based data access with OAuth | REST API |
| Infor CloudSuite / M3 | Infor ION API — event-driven, standards-based integration layer | REST / SOAP |
| IFS | IFS Connect REST API — OData-based with OAuth 2.0 | REST / OData |
We also connect to Sage 50, Kerridge K8, NetSuite, Acumatica, Priority ERP, Brightpearl, Dynamics 365 Finance & Operations, Access Dimensions and Intact iQ. The discovery sprint validates your ERP API live before any build price is issued.
What an automotive & aerospace customer portal delivers
Precision manufacturers who deploy a self-service portal see measurable improvements across the business, from quality administration to account management.
Fewer inbound quality-document calls
Customers self-serve certificates, FAI reports and traceability data instead of calling your quality team.
Faster audit response
Genealogy and compliance documentation is available on demand rather than requiring a manual retrieval for every customer audit.
Faster payment
Invoices and statements are available on demand, reducing the “I never received the invoice” delay.
Around-the-clock access
Customers check delivery status, stock and documents outside office hours — evenings, weekends and bank holidays included.
Competitive advantage
A branded self-service portal differentiates you from suppliers who still rely on phone and email for quality and delivery queries.
ERP data unlocked
The portal surfaces data your ERP already holds, extending its value to your customers without replacing, upgrading or migrating the core system.
See it in action
A composite walkthrough of what a customer portal typically delivers for a distributor running OrderWise — reduced phone calls, faster order processing, and the 24/7 access customers were asking for. The pattern applies across industries.