Pricing and exit terms, in plain figures.
The headline isn't the monthly fee. It's the £40,000–£100,000 development invoice that never arrives. Here's how the money actually works, including exactly what it costs to leave.
How the pricing works
Every Sysgraft build works the same way:
- No upfront development fee. The entire build is funded through your subscription. There is no separate £40k–£100k invoice for the software.
- One fixed monthly subscription, over a 36-month minimum term.
- Everything included: the bespoke build, hosting, maintenance, support and ongoing improvements.
- Access continues after 36 months at a standard renewal rate, framed openly at go-live.
Pricing by business size
Your monthly subscription and discovery session fee are set by your business's annual turnover, in five tiers:
| Tier | Annual turnover | Monthly subscription | Discovery session |
|---|---|---|---|
| E1 | Under £1.5m | £250 / month | £550 |
| E2 | £1.5m – £5m | £400 / month | £875 |
| E3 | £5m – £11m | £740 / month | £1,600 |
| E4 | £11m – £20m | £1,036 / month | £2,250 |
| E5 | £20m+ | £1,295 / month | £2,800 |
Businesses larger or more complex than these bands are priced according to scope. Either way, the discovery session and the specification that follows establish your exact figure before any commitment — so you know the number before you're asked to sign.
Compared against hiring developers, commissioning an agency, or a £40,000–£100,000 upfront build, a fixed monthly figure is measured against capital expenditure you'd otherwise carry — not against another subscription.
Leaving early — the exact figure, published
We believe you should know the cost of leaving before you sign — not discover it later.
If you end your agreement before your 36-month minimum term finishes, we don't charge an arbitrary cancellation fee, and we don't negotiate a different figure after the event. Your exit payment is calculated using one published formula, the same for every customer — it steps down the longer you've been with us:
THE FORMULA
THE YEAR BANDS
| Termination takes effect during | % applied to remaining fees |
|---|---|
| Months 1–12 | 70% |
| Months 13–24 | 55% |
| Months 25–36 | 35% |
WORKED EXAMPLE
Leaving with 20 months remaining, during months 13–24 of the term (the 55% band):
The percentage is set once, by which year of the term you're in, then applied to every remaining month. That example uses the E2 tier (£400 / month). Your own figure uses your own tier.
We'll always show you exactly how your figure has been calculated before asking you to pay it.
This page is a plain-English summary of our approach. The legally binding calculation is set out in clause 18.1 of our Master Terms, which uses the same formula together with the definitions and adjustments needed for specific situations (for example, VAT, agreed credits, or changes expressly provided for in the agreement). We'll never apply a different calculation unless your agreement specifically provides for it.
The four questions, answered plainly
Roughly how much will this cost each month?
Between £250 and £1,295 per month depending on your business's annual turnover — see the tiers above. Your exact figure is set at specification, before you commit.
Is there any upfront development fee?
No. The build is funded entirely through the subscription. There is no separate development invoice.
How long is the commitment?
A 36-month minimum term, after which access continues at a standard renewal rate.
What happens if we need to leave early?
You pay a published Early Termination Payment: remaining months × monthly subscription × a percentage that steps down through the term — 70% in months 1–12, 55% in months 13–24, 35% in months 25–36 — shown to you in full before you'd ever pay it.
Or model your own three-year cost: Microsoft vs improvised AI vs Sysgraft →
See your own number, not a category average.
Your exact figure is set at specification, before you commit to anything. The snapshot is where that starts — free, five minutes, no sales call.
Or model your own three-year cost: Microsoft vs improvised AI vs Sysgraft →