Why Sysgraft exists
A short, honest account of the conviction behind the firm, what we can claim today, and what we can't.
The belief we started from
We started Sysgraft on a simple conviction: that the sight and the tools which let a business make good decisions shouldn't be locked behind enterprise budgets — and that catching up in an AI era shouldn't require panic, only method.
A graft union — established growth below, new growth above, fused at the seam
What we can claim — and what we can't
We'd rather be precise about our standing than inflate it. So, plainly:
What we stand on ourselves
- 10+ years of software engineering experience, hands-on across React, Next.js, TypeScript and Node.js
- Specialisation in ERP API integration, OAuth 2.0 authentication and cloud infrastructure on Azure and AWS
- Earlier career spanning operations, manufacturing, account management and product development — and ran his own business
- Hands-on experience across manufacturing, distribution, wholesale and logistics before writing a line of code for any of it
What we borrow, and say so
When it comes to what fragmented systems cost a business, we don't invent figures — we cite the finance directors and accountants who see it daily. Their assessment: for a typical £3–8m business, the cost of poor visibility runs well into six figures a year. Our job isn't to be your finance director. It's to build the systems that give your finance director clean visibility and control.
What we don't do
We don't audit accounts, structure tax, or claim finance-director experience we don't have. We build software, and we're clear about the line.
The person behind it
My career has never followed a straight line. I've worked in operations, manufacturing, account management and physical product development, and I've run my own business. What connects all of it is an instinct for finding what's actually broken and building something that fixes it, usually within constraints that seemed impossible at the outset.
I started Sysgraft because I kept seeing the same pattern: businesses with good data and sound judgement, held back by tools priced and built for someone else's budget. When you work with Sysgraft, you work directly with me — the person who builds it, personally, throughout. Not an account manager, not a junior handed the brief on day three. I sign the monthly progress notes myself, and I mean the commitments on this site personally. If Sysgraft ever falls short of them, I'd want to hear it from you directly.
Euan Pallister
What we've committed to, in public
These are commitments, not slogans. We've published them so you can hold us to them.
- We never market through fear.
- We never hold your data hostage — leaving means an orderly handover, not a hostage negotiation.
- We never bury terms. Our exit costs are printed where you can see them.
- We never mine, resell, or use your business data to train AI for ourselves or anyone else.
- We never quietly degrade service after you've signed. "Maintained" is a promise, not a caption.
- We never pass off outsourced body-shop work as our own craft.
Judge us by what we've published, not what we say.
The exit terms, the AI principles, the security page — all written to be held to, not to sound good. The snapshot is a fair place to start testing that for yourself.