Epicor Kinetic Customer Portal & Staff Portal — Without Replacing Epicor Kinetic
Yes — you can add a modern customer portal, staff portal and management dashboard to Epicor Kinetic without replacing it. Sysgraft connects to the Epicor Kinetic API and builds a bespoke interface layer on top, for UK manufacturers and distributors. No ERP replacement, fixed-price build, UK-hosted.
Widely used in UK discrete and make-to-order manufacturing, where shop-floor and job-costing depth matter.
Where Epicor Kinetic slows your people and customers down
Kinetic is feature-dense and the shop floor often interacts through MES stations or paper travellers rather than the full client. Live job and work-order visibility for supervisors and customers is hard to surface without custom dashboards.
Built for the way Epicor Kinetic data is actually used
- A shop-floor dashboard showing live job status, work-centre load and throughput
- A customer portal exposing order and job progress for made-to-order work
- A supervisor staff portal for scheduling visibility and exceptions
Kinetic's manufacturing-rich API makes it a strong candidate for shop-floor dashboards and made-to-order customer visibility — turning job data the system already holds into screens the floor and the customer can actually use.
Connecting to Epicor Kinetic
| API model | REST API (v1/v2) with strong manufacturing entity coverage — jobs, BOMs, operations, stock and orders — plus Epicor Functions for custom endpoints. |
| Authentication | API-key / token authentication to the Kinetic REST API; Entra SSO at the portal for staff. |
| Key entities | Jobs, BOMs, Operations, Parts, Sales Orders, Stock, Work Centres |
| Hosting | UK data residency — AWS eu-west-2 or Azure UK South |
| Validation | Live API audit during the discovery sprint, using your credentials, before any build price |
Epicor Kinetic interface layer FAQ
Can you add a customer portal and staff portal to Epicor Kinetic without replacing it?
Yes. Sysgraft builds a modern interface layer over Epicor Kinetic via its API, leaving the ERP exactly as it is. REST API (v1/v2) with strong manufacturing entity coverage — jobs, BOMs, operations, stock and orders — plus Epicor Functions for custom endpoints. API-key / token authentication to the Kinetic REST API; Entra SSO at the portal for staff.
Does Epicor Kinetic have an API we can use?
Yes. REST API (v1/v2) with strong manufacturing entity coverage — jobs, BOMs, operations, stock and orders — plus Epicor Functions for custom endpoints. The discovery sprint includes a live API audit against your instance using your credentials before any build price is issued.
Can it show live job and work-order status?
Yes. Kinetic's job, operation and work-centre entities support live shop-floor and supervisor dashboards, confirmed against your configuration in the discovery sprint.
How is the build priced?
Every project starts with a fixed-price discovery sprint that scopes and prices the build. The build itself is fixed price, followed by a cancellable monthly subscription for hosting, support and ERP API monitoring.
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