No surprises. No scope creep. No year-long implementations.
Every Sysgraft engagement follows the same three-phase structure. You know the cost, the scope, and the timeline before a single line of code is written.
Discovery Sprint
Before any proposal is written, we spend 2–3 days physically embedded in your operation. Sat with your despatch team. Watching how orders actually get processed. Seeing where people reach for a spreadsheet or pick up the phone. We map what really happens — not what the process document says happens. That is what your solution gets built from.
A fixed-fee engagement that defines everything. We authenticate against your ERP live, map every relevant API endpoint, and produce a detailed scoped proposal. A build price is never issued without a completed discovery sprint — and a discovery sprint never starts without first understanding your operation in person.
- On-site operational observation and pain point mapping
- Live ERP API audit report
- Wireframes and UX concepts
- Fixed-price build proposal + SOW
We do not guess what your team needs. We watch them work. You do not need to prepare anything — just give us access and context. We do the hard work of understanding before a single requirement is written. If your ERP API cannot support the scope you need, we tell you before any build commitment.
Fixed-Price Build
Delivered against the SOW produced in discovery. Weekly sprint check-ins. No scope creep. Payment structure: 50% on signature, 50% on go-live. Tiered to match your requirements.
Core UI, 1–2 modules, internal staff focus. Ideal first engagement.
3–4 modules, internal plus customer portal. Most popular scope.
Full platform, multi-module, multi-integration, AI-ready architecture.
All build prices are fixed and scoped during the discovery sprint. No prices are published — scope varies by ERP, module count, and integration complexity.
Monthly Subscription
Hosting, security patching, maintenance, and feature evolution on a transparent monthly subscription. We stay invested in your outcome — not just our next project.
- UK infrastructure hosting
- Security patching and updates
- Bug fixes and maintenance
- Feature evolution as your business grows
12-month minimum term, then 30 days' written notice. IP transfers to you on go-live regardless. Full documentation provided. You can self-host at any time.
Typical timeline
Discovery sprint — on-site observation, API audit, proposal
Build sprints — weekly check-ins, iterative delivery. Total build time is 4–12 weeks depending on scope: dashboards and staff portals are typically at the shorter end, customer portals with validated write-back at the longer end.
UAT, go-live support, handover documentation
Monthly subscription — hosting, maintenance, evolution
| Order No | Customer | Date | Net Value | Status | VAT | |
| 2 | SO-48291 | Travis Industrial | 28/05/26 | £2,840.00 | Complete | =D2*0.2 |
| 3 | SO-48290 | Keane Supplies | 28/05/26 | £1,220.50 | In Pick | =D3*0.2 |
| 4 | SO-48289 | Northgate Tools | 28/05/26 | £640.00 | Confirmed | =D4*0.2 |
| 5 | SO-48288 | Halcyon Fixings | 27/05/26 | £3,100.00 | Complete | =D5*0.2 |
| 6 | SO-48287 | Apex Components | 27/05/26 | £880.00 | In Pick | =D6*0.2 |
| 7 | SO-48286 | Titan Hardware | 27/05/26 | £1,560.00 | Confirmed | =D7*0.2 |
| 8 | SO-48285 | Beacon Supplies | 26/05/26 | £440.00 | Complete | =D8*0.2 |
| TOTAL | =SUM(D2:D8) | =SUM(F2:F8) |
FAQ
Will we be dependent on Sysgraft forever?
IP transfers to you on go-live regardless, and you receive full source code, documentation, and the ability to self-host or hand to another developer. The monthly subscription has a 12-month minimum term, then 30 days' written notice — stated upfront rather than left vague.
What happens if our ERP releases an update that breaks the interface?
ERP vendors version their APIs and provide migration paths. We monitor ERP release notes for clients on subscription and handle API updates as part of the monthly maintenance. We also design for resilience — the interface degrades gracefully rather than failing catastrophically if an endpoint changes.
Do we need to migrate our data?
No. There is no data migration. The interface connects to your ERP in real time via API and reads and writes data directly. Your data stays where it is — in the ERP — and the interface surfaces it in a better way.
Can we add new modules after go-live?
Yes. New modules or features are scoped and priced separately — either as a mini discovery sprint and fixed-price addition, or as included evolution work for clients on higher subscription tiers. The application is built to extend from day one.
How long does staff training take?
Far less than ERP training. Because the interface is purpose-built for specific roles with familiar web conventions, most staff are self-sufficient within a single session. We provide user documentation and a short onboarding walkthrough video as standard.