Intact iQ Customer Portal & Staff Portal — Without Replacing Intact iQ
Yes — you can add a modern customer portal, staff portal and management dashboard to Intact iQ without replacing it. Sysgraft connects to the Intact iQ API and builds a bespoke interface layer on top, for UK manufacturers and distributors. No ERP replacement, fixed-price build, UK-hosted.
Strong across UK and Irish wholesale distribution, often in builders merchants and stocked-product distributors.
Where Intact iQ slows your people and customers down
Intact iQ is distribution-focused but customer self-service and trade ordering still mean phone calls; reps and counter staff want faster lookups than the client gives.
Built for the way Intact iQ data is actually used
- A trade customer portal for reordering and account access
- A rep / counter staff portal for fast order entry and stock checks
- A distribution dashboard for order and stock health
Intact iQ's order and stock coverage makes it a good fit for trade portals and customer self-service — the same wholesale-distribution wins as OrderWise and K8.
Connecting to Intact iQ
| API model | A REST API covering orders, stock, customers and financials supports the core distribution interface use cases. |
| Authentication | API-key / token authentication; staff SSO via Entra at the portal. |
| Key entities | Sales Orders, Stock, Customers, Financials, Invoices |
| Hosting | UK data residency — AWS eu-west-2 or Azure UK South |
| Validation | Live API audit during the discovery sprint, using your credentials, before any build price |
Intact iQ interface layer FAQ
Can you add a customer portal and staff portal to Intact iQ without replacing it?
Yes. Sysgraft builds a modern interface layer over Intact iQ via its API, leaving the ERP exactly as it is. A REST API covering orders, stock, customers and financials supports the core distribution interface use cases. API-key / token authentication; staff SSO via Entra at the portal.
Does Intact iQ have an API we can use?
Yes. A REST API covering orders, stock, customers and financials supports the core distribution interface use cases. The discovery sprint includes a live API audit against your instance using your credentials before any build price is issued.
Is Intact iQ suited to a trade customer portal?
Yes. Its order, stock and customer entities cover the reordering and account-access features distributors most often want, validated for your setup in discovery.
How is the build priced?
Every project starts with a fixed-price discovery sprint that scopes and prices the build. The build itself is fixed price, followed by a cancellable monthly subscription for hosting, support and ERP API monitoring.
Also running another platform?