One question in plain English, answered across OrderWise and everything else you run.
Yes — Sysgraft connects to OrderWise alongside your CRM and your other systems, so anyone in the business can ask a question and get one answer drawn across all of them. OrderWise isn't replaced, and nothing about how your team uses it day to day changes.
With Euan Pallister — the person who built Holemaker's system on OrderWise, and would build yours. No salesperson, no obligation. Thirty minutes, online or by phone.
- Already built onto OrderWise: Holemaker Technology, live in 11 days
- No upfront development fee
- You approve the specification before you commit
Already running on OrderWise: Holemaker Technology.
Every night, the Customer Profiler enriches Holemaker's OrderWise customer records against Companies House data, scores spend potential, and flags financial risk — then writes the enriched fields back to OrderWise, to the specification Holemaker approved.
That's Holemaker's adaptation: the part shaped to their business during discovery. Underneath it is the same platform every Sysgraft client gets — connected systems, questions in plain English, and every request on the record.
Illustrative — a closed loop, not a one-way pipeline
Holemaker are named with their permission. They haven't given a quote, so you won't find one here.
The questions that need more than OrderWise to answer.
OrderWise holds your customer records and your sales history. The questions that come up at board level rarely stop there. These are real questions Sysgraft customers have typed, word for word:
“Would it be more advantageous to apply a 3% price increase to all customers, or 5% to the 80% of customers with lower spend?”
A decision, not a lookup — and exactly the one that gets settled by gut feel in a board meeting. Its raw material is the sales history in your ERP. Sysgraft draws together what every connected system holds on it and shows its working. It doesn't make the call; the decision stays yours.
“What objections have trended in customer conversations over the last 90 days?”
Answerable when meeting recordings and call transcripts are connected alongside OrderWise — what customers said, not just what they bought.
“How many times has the last e-shot been mentioned in customer interactions this week?”
Only answerable because marketing and customer conversations are both connected. No single system holds both.
Every answer shows its sources, and it tells you when the data doesn't support an answer. The questions are shown as typed and aren't attributed to any one customer.
If you've been sold this before, this is what's different.
You may already have tried something on top of OrderWise: a dashboard tool that didn't stick, reports built at professional-services day rates, or a platform whose engineer arrived and said the salesperson should never have promised that. Three things work differently here.
- You approve the specification before you commit. A paid discovery — a few days of online meetings — produces a full specification of what will be built on your OrderWise and the systems around it. You sign it off before any subscription exists.
- 10 to 14 days from sign-off to live software. Not a pilot or a phased rollout: the system, running on your data. Holemaker's took 11.
- The person who writes the specification builds it. Euan Pallister runs your discovery, writes your specification and builds your system. Nothing gets lost between what was promised and what gets built.
Then 90 days of fine-tuning, included, against the live system.
What it will and won't do to OrderWise.
It doesn't replace OrderWise.
OrderWise keeps doing its job, and your team keeps using it as they do now. Sysgraft reads across it and your other systems, and answers as one.
The AI only ever reads.
It can't change, delete or send anything in OrderWise or any other connected system.
Any write-back is named in advance.
Where a bespoke module needs to write to OrderWise — as Holemaker's nightly enrichment does — every field it can touch is named in your specification before the build starts, and nothing beyond it. Most builds need no write access at all.
Nothing runs on its own initiative.
Sysgraft answers when it's asked. Anything that runs automatically, like Holemaker's nightly enrichment, runs because your approved specification says it does.
What it costs — and what leaving costs.
- Upfront development fee: none. The build is funded by the subscription.
- The subscription: one fixed monthly fee, £250 to £1,295 by turnover band, over a 36-month minimum term. The first payment falls at go-live.
- Why 36 months: the term is what pays for the build. Take it away and the only honest replacement is an upfront invoice.
- Before that: discovery, £550 to £2,800 by band. Indicative, and confirmed in writing before you pay.
- After the included 90 days of tuning: changes at £800 a day, minimum one day — only when you ask for them.
- If you leave: your data comes back to you in full, and the software stops. It's a subscription to a working system, not a codebase you buy. The exit cost is published, with the formula and a worked example, before you sign.
- If Sysgraft ever defaulted: the code is held in escrow, and passes to its clients.
All figures exclude VAT. OrderWise stays yours throughout — Sysgraft is added alongside it, never in place of it.
Straight answers for OrderWise users.
Does Sysgraft replace OrderWise?
No. Sysgraft connects to OrderWise and your other systems and reads across them. OrderWise keeps running exactly as it does now.
Can Sysgraft change data in OrderWise?
The AI in Sysgraft can't — it only ever reads. The one exception is a bespoke module whose write-back is agreed in advance: every field it can touch is named in the specification you approve, and nothing beyond it. Most builds need no write access at all.
Can Sysgraft combine OrderWise with our CRM and our call recordings?
Yes. Sysgraft connects to your ERP, your CRM and other central platforms, and can take in meeting recordings and call transcripts, so one question can be answered across all of them. The more of the business it can see, the better its answers get.
How long does Sysgraft take to set up on OrderWise?
Live software 10 to 14 days after you approve the specification. Holemaker Technology's build on OrderWise took 11 days. Before the build, discovery takes a few days of online meetings.
How do we know it will work with our OrderWise setup?
That's settled before you commit to anything. The free systems check gives you a straight answer on compatibility by email. Discovery then confirms exactly what will be connected, in the specification you approve before any subscription exists.
Is Sysgraft part of OrderWise?
No. Sysgraft is an independent UK business, not part of, partnered with or endorsed by OrderWise. OrderWise is a trademark of its owner.
Start with your business, not with OrderWise.
Thirty minutes on where the decisions are hardest and what you can't currently see — across OrderWise and everything around it. If Sysgraft isn't the right answer, you'll leave knowing more clearly what is.
With Euan Pallister — the person who built Holemaker's system on OrderWise, and would build yours. No salesperson, no obligation. Thirty minutes, online or by phone.
Check whether your systems fit →
A short form about the systems you run. Tell us where to send it and you'll get a straight answer on compatibility, plus practical guidance on managing rising AI use in the business — useful whether or not we ever speak.