IFS Cloud / Applications Customer Portal & Staff Portal — Without Replacing IFS Cloud / Applications
Yes — you can add a modern customer portal, staff portal and management dashboard to IFS Cloud / Applications without replacing it. Sysgraft connects to the IFS Cloud / Applications API and builds a bespoke interface layer on top, for UK manufacturers and distributors. No ERP replacement, fixed-price build, UK-hosted.
Used by UK manufacturers and field-service / asset-intensive businesses needing strong service and maintenance functionality.
Where IFS Cloud / Applications slows your people and customers down
IFS is enterprise-grade and its breadth makes the client heavy for field and floor users, who often want a focused mobile view of their work orders. Customers and field engineers rarely get a clean self-service surface.
Built for the way IFS Cloud / Applications data is actually used
- A field-service portal for engineers' work orders and asset history
- A customer portal for service requests and order/delivery status
- A production visibility dashboard
IFS's projection-based OData APIs are well suited to focused field-service and production interfaces — ideal where engineers and supervisors need a fast, mobile-first view rather than the full client.
Connecting to IFS Cloud / Applications
| API model | IFS exposes OData-based projection REST APIs across production, maintenance, service and supply chain, designed for extension. |
| Authentication | OAuth 2.0 against IFS Cloud; staff SSO via Entra at the portal. |
| Key entities | Work Orders, Service Orders, Production, Inventory, Customers, Assets |
| Hosting | UK data residency — AWS eu-west-2 or Azure UK South |
| Validation | Live API audit during the discovery sprint, using your credentials, before any build price |
IFS Cloud / Applications interface layer FAQ
Can you add a customer portal and staff portal to IFS Cloud / Applications without replacing it?
Yes. Sysgraft builds a modern interface layer over IFS Cloud / Applications via its API, leaving the ERP exactly as it is. IFS exposes OData-based projection REST APIs across production, maintenance, service and supply chain, designed for extension. OAuth 2.0 against IFS Cloud; staff SSO via Entra at the portal.
Does IFS Cloud / Applications have an API we can use?
Yes. IFS exposes OData-based projection REST APIs across production, maintenance, service and supply chain, designed for extension. The discovery sprint includes a live API audit against your instance using your credentials before any build price is issued.
Is this IFS Cloud or older IFS Applications?
Both expose OData/REST projections, though the surface differs by version. The discovery sprint confirms which projections your deployment offers.
How is the build priced?
Every project starts with a fixed-price discovery sprint that scopes and prices the build. The build itself is fixed price, followed by a cancellable monthly subscription for hosting, support and ERP API monitoring.
Also running another platform?