Dynamics 365 Finance & Operations Customer Portal & Staff Portal — Without Replacing Dynamics 365 Finance & Operations
Yes — you can add a modern customer portal, staff portal and management dashboard to Dynamics 365 Finance & Operations without replacing it. Sysgraft connects to the Dynamics 365 Finance & Operations API and builds a bespoke interface layer on top, for UK manufacturers and distributors. No ERP replacement, fixed-price build, UK-hosted.
Microsoft's enterprise-tier ERP, typically deployed in larger UK manufacturing and distribution businesses.
Where Dynamics 365 Finance & Operations slows your people and customers down
F&O is built for scale and its UI reflects that — comprehensive, but heavy for focused tasks and entirely internal-facing. Customers and floor users need a far lighter surface.
Built for the way Dynamics 365 Finance & Operations data is actually used
- A customer portal over F&O sales and invoice entities
- A focused staff portal for high-frequency operations tasks
- An executive dashboard with Entra SSO
F&O's OData surface and native Entra SSO make interface layers straightforward; the win is giving focused users a fast screen instead of the full enterprise client.
Connecting to Dynamics 365 Finance & Operations
| API model | OData REST APIs and the Data Management Framework give comprehensive entity coverage, in some areas deeper than Business Central. |
| Authentication | OAuth 2.0 via Microsoft Entra ID — the same SSO model as Business Central. |
| Key entities | Sales Orders, Released Products, Customers, Production Orders, Inventory, Ledger |
| Hosting | UK data residency — AWS eu-west-2 or Azure UK South |
| Validation | Live API audit during the discovery sprint, using your credentials, before any build price |
Dynamics 365 Finance & Operations interface layer FAQ
Can you add a customer portal and staff portal to Dynamics 365 Finance & Operations without replacing it?
Yes. Sysgraft builds a modern interface layer over Dynamics 365 Finance & Operations via its API, leaving the ERP exactly as it is. OData REST APIs and the Data Management Framework give comprehensive entity coverage, in some areas deeper than Business Central. OAuth 2.0 via Microsoft Entra ID — the same SSO model as Business Central.
Does Dynamics 365 Finance & Operations have an API we can use?
Yes. OData REST APIs and the Data Management Framework give comprehensive entity coverage, in some areas deeper than Business Central. The discovery sprint includes a live API audit against your instance using your credentials before any build price is issued.
How is this different from a Business Central project?
The approach is identical — OData APIs and Entra SSO — but F&O's entity model is larger and tuned for enterprise scale. The discovery sprint maps the specific entities your processes use.
How is the build priced?
Every project starts with a fixed-price discovery sprint that scopes and prices the build. The build itself is fixed price, followed by a cancellable monthly subscription for hosting, support and ERP API monitoring.
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