How do you make better decisions on incomplete information?
By getting one answer from all of your systems instead of one system at a time. In most wholesale businesses this size, the evidence for a decision is spread across the ERP, the CRM, the inbox and people's memories, so the call gets made on whichever part is to hand.
Why are decisions made on partial information?
Not carelessness. Each system answers questions about itself, assembling the rest takes days, and the board meeting is on Tuesday. So the answer is built from experience, one system's figures and someone's new theory.
What does that look like in a board meeting?
The question: what's actually growing the customer base, and how do we scale it?
The answer is assembled from gut feel, experience, a new theory and the figures from one system. It's rarely the whole picture, and months of trial and error follow.
You type the question and get an answer drawn from customer conversations, sales activity, distribution problems and the rest. You put a proposal to the board that rests on evidence.
What kind of question is this about?
Would it be more advantageous to apply a 3% price increase to all customers, or 5% to the 80% of customers with lower spend?
A real question a Sysgraft customer asked. It's a decision, not a lookup, and it usually gets settled on gut feel.
Does it make a difference?
“Distinct positive impact on our visibility of every corner of the business including AI usage, but even more importantly the ability to make decisions quickly has contributed to recent sustainable growth.”
— Darryl Penson, Managing Director, Foremost Pro Ltd
What should you check before trusting an answer?
- Can you see which systems and records it came from?
- Does it say when the data doesn't support an answer?
- Did anything have to be guessed, or estimated by hand, to get there?
Will software make the decision for you?
No, and it shouldn't. Sysgraft answers questions from the data you have, with its sources shown. It doesn't act on its own, it doesn't change your systems, and it isn't a forecasting tool. The decision stays yours, on better evidence.
What does that cost, and how long does it take?
- You approve a full specification before you commit to a subscription.
- Live, working software 10 to 14 days after sign-off.
- No upfront development fee. One fixed monthly subscription, £250 to £1,295 by turnover, over a 36-month minimum term.
Straight answers
Do I need a data analyst?
No. Anyone asks in plain English; Sysgraft builds and maintains it.
Do I have to replace my ERP?
No. Sysgraft reads from the systems you already run.
Who is Sysgraft for?
UK wholesale and distribution businesses turning over £2m–£20m. Sysgraft's clients are Orthene Chemicals, Holemaker Technology and Foremost Pro.