Brightpearl Customer Portal & Staff Portal — Without Replacing Brightpearl
Yes — you can add a modern customer portal, staff portal and management dashboard to Brightpearl without replacing it. Sysgraft connects to the Brightpearl API and builds a bespoke interface layer on top, for UK manufacturers and distributors. No ERP replacement, fixed-price build, UK-hosted.
A retail-operations / ERP platform strong in UK omnichannel and wholesale distribution, often alongside ecommerce.
Where Brightpearl slows your people and customers down
Brightpearl is built around retail operations, so a dedicated B2B trade-customer experience and bespoke management views often sit outside its native UI.
Built for the way Brightpearl data is actually used
- A B2B trade portal alongside your retail channels
- A fulfilment / operations staff portal
- A blended retail-and-wholesale management dashboard
Brightpearl's clean REST API and automation hooks make a dedicated B2B portal and bespoke dashboards straightforward to layer on top of its retail core.
Connecting to Brightpearl
| API model | A well-structured REST API covering orders, inventory, customers and fulfilment, with automation features built in. |
| Authentication | OAuth / token authentication; staff SSO via Entra at the portal. |
| Key entities | Sales Orders, Inventory, Contacts, Fulfilments, Invoices |
| Hosting | UK data residency — AWS eu-west-2 or Azure UK South |
| Validation | Live API audit during the discovery sprint, using your credentials, before any build price |
Brightpearl interface layer FAQ
Can you add a customer portal and staff portal to Brightpearl without replacing it?
Yes. Sysgraft builds a modern interface layer over Brightpearl via its API, leaving the ERP exactly as it is. A well-structured REST API covering orders, inventory, customers and fulfilment, with automation features built in. OAuth / token authentication; staff SSO via Entra at the portal.
Does Brightpearl have an API we can use?
Yes. A well-structured REST API covering orders, inventory, customers and fulfilment, with automation features built in. The discovery sprint includes a live API audit against your instance using your credentials before any build price is issued.
We sell both retail and B2B — can the portal handle trade accounts?
Yes. The portal can present account-specific B2B pricing and ordering drawn from Brightpearl, complementing rather than replacing your retail channels.
How is the build priced?
Every project starts with a fixed-price discovery sprint that scopes and prices the build. The build itself is fixed price, followed by a cancellable monthly subscription for hosting, support and ERP API monitoring.
Also running another platform?