Access Dimensions Customer Portal & Staff Portal — Without Replacing Access Dimensions
Yes — you can add a modern customer portal, staff portal and management dashboard to Access Dimensions without replacing it. Sysgraft connects to the Access Dimensions API and builds a bespoke interface layer on top, for UK manufacturers and distributors. No ERP replacement, fixed-price build, UK-hosted.
A UK-developed ERP/finance system used across distribution and services SMEs, often alongside other Access Group products.
Where Access Dimensions slows your people and customers down
Dimensions is capable on finance but thin on customer-facing and operational UX; teams export to spreadsheets for anything cross-cutting and customers have no self-service.
Built for the way Access Dimensions data is actually used
- A customer portal for orders, invoices and statements
- A management dashboard over Dimensions financial and order data
- A staff portal for faster order and contact handling
Dimensions supports customer portal and dashboard use cases well; entity coverage for a given configuration is confirmed in discovery.
Connecting to Access Dimensions
| API model | The Access API exposes financials, orders, contacts and stock with a reasonable footprint for the core interface use cases. |
| Authentication | API-key authentication; staff SSO via Entra at the portal. |
| Key entities | Financials, Sales Orders, Contacts, Stock, Invoices |
| Hosting | UK data residency — AWS eu-west-2 or Azure UK South |
| Validation | Live API audit during the discovery sprint, using your credentials, before any build price |
Access Dimensions interface layer FAQ
Can you add a customer portal and staff portal to Access Dimensions without replacing it?
Yes. Sysgraft builds a modern interface layer over Access Dimensions via its API, leaving the ERP exactly as it is. The Access API exposes financials, orders, contacts and stock with a reasonable footprint for the core interface use cases. API-key authentication; staff SSO via Entra at the portal.
Does Access Dimensions have an API we can use?
Yes. The Access API exposes financials, orders, contacts and stock with a reasonable footprint for the core interface use cases. The discovery sprint includes a live API audit against your instance using your credentials before any build price is issued.
Does the Access API cover what we need?
For the common customer-portal and dashboard use cases, generally yes. The discovery sprint validates entity coverage for your specific Dimensions configuration before any build commitment.
How is the build priced?
Every project starts with a fixed-price discovery sprint that scopes and prices the build. The build itself is fixed price, followed by a cancellable monthly subscription for hosting, support and ERP API monitoring.
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